HR and Academic Personnel Support

About HR and Academic Personnel Support

The BEST region provides Human Resources and Academic Personnel Support (HR/APS) to the Berkeley campus, including support for hiring, appointments, separations, classifications and compensation, and performance management. The region provides HR advice and consultation in partnership with Employee Relations and Labor Relations.

When you need help

  • Use the new HR Service Hub to submit a service request (in ServiceNow), ask a question or report a problem. Your BEST HR Team will take it from there.
    • ServiceNow is a browser-based system and works best in Google Chrome.
  • Already have an open request/ticket and want to check on the status? Use this link to the Service at UC Berkeley (ServiceNow-Employee Self Service page). You can take a look at all your HR requests (and IT requests too).
  • You have additional support: 

    • To help you prepare for this transition, each BRS region has identified HR Service Hub Champions who are the “go-to” team for their respective departments/units, to answer questions and provide support, and can also provide a demonstration. HR Partner Liana Rodriguez is the BEST Region's Service Hub Champion.

HR Contacts listed by Department and/or Group

Please use this link to find a list of your department administrative contacts (HR & Payroll).